9 Online Chat Services for your wordpress website

Yesterday a client asked me what service chat online I could recommend compatible with wordpress and today I have seen that wpbeginner has made a list with 7 online chats. I bring you 9 🙂

From the following list I have personally only tried 2 of them, Zopim y Olark, the two of them recommended 100%

1 Zopim

In Spain it is surely the best known, this is thanks to the magnificent support in Spanish.

Even if you don't use wordpress, install the online chat of Zopim it is very easy, it is to copy a script in your page, but if you have wordpress you are in luck, you simply have to install the following plugin to install zopim.
En Zopim There are different plans, the most basic one is free and for many websites it is enough. If you are already serious about customer service I would use a paid option.
Here is a summary of the prices of the different plans:

In zopim, in addition to the online chat service, you have visit statistics, chat transcripts to email, user analysis and a customization of the chat widget to match your website design.

In addition to all of the above, it has applications for IOS and Android, that way you can always be serving your customers.

2 olarks

Olark is most popular online chat program. In Spain, Zopim is more popular due to the great support in Spanish.

Although you can perfectly configure Olark to appear in Spanish, the administration interface is in English.

Installing it is as easy as Olark and if your website is made in wordpress there is the next plugin.

It also has a free version, which can be very useful to try the service or to use if you have few monthly queries.

Olark has integration with google analytics and CRM services like Salesforce or Zendesk.

They do not have their own mobile app but it works perfectly with third-party applications such as Jabberb.

3 ladvize

advise It has a website in Spanish and it is a solution with great technology. It allows you instantaneous actions with the client, beyond the chat since its technology allows «Click to Chat, Click to Call and Click to Video».

In the next video you can see how the service works.

 

 

 

 

They have applications for both the phone, computer and tablet.

Their technology allows them to track depending on visitor behavior

Here you can download the iadvize wordpress plugin

4 Whisbi (video chat)

whiskey is specialized in video chat. We need more and more to break the coldness of the internet so that our conversions rise. Putting a face to your interlocutor is a great way to do it.

Here you can see the prices:

 

5 Comm100 Live Chat

The chat service comm100 It is a simpler and faster service. It is more designed for small business. It has a free trial of 15 days.

The comm100 chat service pricing table:

It also has plugin for wordpress.

6 Live Chat

livechat it is a slightly more expensive solution but it has the ticket solution integrated in the platform. In addition to managing tasks and assigning them among team members.

Free trial available:

It also has plugin for wordpress livechat

7 SnapEngage

SnapEngage It is a service designed for large and medium-sized companies. It has the web in Spanish, which is appreciated;

It has integration with the most famous CRMs such as SAP, Salesforce, desk, Batchbook, Zendesk etc.

Among its clients it has airbnb.

The price table is as follows:

8 chat rooms

Chat room it is a free plugin for wordpress, it is not a paid service like the previous ones. It has the drawback that users have to create a wordpress account and that the chat rooms are public.

9Quickchat

quick-chat is another free wordpess plugin that works independently of any service. This time if you can create private chat and you can chat without creating a wordpress account. It has a great configuration to put it to your liking.

 

I hope you liked it and now you have more options when it comes to putting a chat on your website 😉

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